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Booking Rules

Booking

  • You book and cancel your classes via our website or the app.
  • You need to be a member and have a valid training card to book Classes with us.
  • Max 10 bookings at the same time and 1/day (Monthly Membership can have multiple/day).
  • You can book classes 21 days in advance.
  • Drop-in classes: Unlimited number.

Waiting list

  • If you are on the waiting list for a class, you will be told if you have been given a place no later than 3 hours before the class starts.
  • Please remember! If you do not want the reserve place, you must cancel the waiting list in time, no later than 4 hours before.

Check-in

  • Check-in for class: No later than 5 minutes before the start of the class at the check-in computer.

Swipe your membership card at the check in screen before you attend an open class, you can also use the app on your phone to check in.

If you are pre-booked, you will automatically be checked into the class when you swipe your membership card/mobile app at the customer kiosk. If you haven’t pre-booked you can book directly on the screen to get a drop-in spot on the class.

Cancellation

  • Cancellation rules: No later than 4 hours before the session starts.